Frequently Asked Questions


We are committed to making high quality products that you love! If you are unhappy with your order, we will help get that sorted for you. We accept returns/exchanges within 30 days of delivery as long as items are unused or unopened.

To get your return started, email us at with your order number and reason for a return. We'll then send you next steps on how to send back your item. Refunds will be processed once your return has been delivered to our warehouse.

To edit your order, please contact

If your order arrives damaged, incorrect, or is missing an item, please contact within 30 days of purchase.

Yes! Check out our Wholesale/Retail Page for more information. For player packs info check out this page here.

We do not currently offer sponsorship opportunities at this time.


All orders typically ship within 3-5 business days.

Yes! We offer international shipping around the globe. (Unfortunately, we can't control international shipping prices, so we suggest getting some friends together and ordering as a group to make shipping costs more reasonable.)

Once your order has shipped, you will receive a separate email with the tracking information.

Shipping is calculated at checkout from multiple carriers by size and weight.

All of our packaging is 100% recycled and recyclable, as well as printed with algae ink. As if that wasn't good enough, all shipping materials are also made just a few miles from our warehouse here in Denver, CO.

Discs FAQ's

We source all of our plastic through various sources around the US and have a partnership with a local recycler here in Denver, CO.

We do not offer customer stamping services at this time for discs or minis.

Hot stamping is, unfortunately, one of the more wasteful parts of the disc manufacturing process. Not only does it create excess and waste that is non-recyclable, but it affects the future recyclability of the disc. Until we find a better solution, the Inner Core will be unstamped.

The Inner Core takes dye really well, which does not affect the recyclability. So if you're looking to put a cool design on your Inner Core, that is always an option 😎

All of our discs pass through several rounds of quality assurance. From the moment they are pulled off the machine to right before they are packaged up, we make sure every disc we send out matches our high standards. 

Although we try to catch every defective disc, a blemished disc makes its way through our process every now and then. If you think you may have received a defective disc, reach out to within 30 days after receiving your disc!

If you are ready to retire your disc or if your disc took a big hit, you can send it back to us and we’ll give it a second life! Learn more about our disc recycling program here.

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